Return Policy

In order to start a return you must send us an email to thedreamythreadsmiami@gmail.com letting us know you will be sending a return. This must be done within 5 days of delivery. Any items received in poor condition such as smells, loose threads, visibly worn, altered, stained will not be accepted for a return and will be automatically discarded. Please make sure all tags are attached. We do not accept returns on seasonal items such as: Easter, 4th of July, Halloween, and Christmas. We do not accept returns on accessories, headwear, or shoes. All shipping charges are NON-REFUNDABLE.

Once we receive your return, we will inspect and make sure it meetrs all of our return requirements as per our judgement. If all requirements are met, a store credit will be issued in the form of a gift card within 5 business days. If the merchandise received does not meet our requirements and are not considered worthy of resale, the items will be discarded, a store credit will not be issued, and you will be notified of the reasoning via email.